We are pleased to have you visit our Web site and want to ensure your experience is exciting and informative. It is our goal to provide you with the same high level of service on our Web site that you and your family experience at one of our guest service locations. Orange Lake, through the Tourist Tips Orlando brand name, has a strong commitment to providing excellent service to all of our owners and guests, including respecting your concerns about privacy. We understand that visitors to our Web site may have questions about how we collect and use information. With this in mind, we would like to share with you our guidelines regarding your privacy. OUR PRIVACY PRINCIPLES We do not sell customer information. We do not provide customer information to persons or organizations who are conducting business on our behalf for their own marketing purposes. We contractually require any person or organization providing products or services to our customers on our behalf to protect the confidentiality of our customer information. We afford prospective and former customers the same protections as existing customers with respect to the use of personal information. INFORMATION WE MAY COLLECT We may ask for your personal information, such as your name, address, telephone number or e-mail address, so that we can communicate with you better. When we need to collect your personal information, we will ask you to voluntarily supply us with what we need. We treat the information you provide to us as confidential. Accordingly, it is subject to our security procedures and strict policies regarding protection and use of confidential information. We carefully protect your information from loss, misuse, unauthorized access or disclosure, alteration or destruction. If you decide not to provide us with personal information, your ability to access and view our Web site will not be affected. We collect and use information we believe is necessary to administer our business and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes, such as those below. Types of information we may collect and how we gather it: From you (on applications and forms related to your loan) such as your name, address, telephone numbers, social security number and income. From your transactions with us or with others, such as your payment history or reservation request. From consumer reporting agencies, such as your credit history. HOW WE USE INFORMATION ABOUT YOU When you provide us with personal details, we may use that information to better understand your vacation needs and interests to improve our amenities and services. We may also use your information to contact you or for direct marketing purposes. The personal information you provide us to reserve your vacation week(s) is made available to our Reservations department for the purpose of meeting your request. If you cancel your reservation, your information is stored for record-keeping purposes only and is not accessed again. We may also ask you to fill out an online survey to obtain your suggestions or comments about your vacation experiences. We encourage our owners and guests to share their vacation memories with us. Any personal letters and/or photos submitted for publication become the property of Orange Lake and may be edited for content and clarity. INFORMATION DISCLOSURE Orange Lake will not sell or rent personal information to anyone. We may share it within our affiliated companies to enhance our service to you; to fulfill your requests for financial products and services, to administer your business transactions with us; to develop new products and services of value to you; and to offer you other Orange Lake products that we believe may be of interest to you. Our affiliated companies are those companies related to us by common control or ownership. We strictly protect the security of your personal information and honor your choices for its intended use. Orange Lake restricts access to your personal and account information to those employees who we determine need the information in order to perform their job duties. Orange Lake Country Club, Inc. maintains physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information. Notice to Parents: The Tourist Tips Orlando Web site is not directed to or intended for use by children under 18 years of age and has no intention of collecting any personal data from such individuals. We do not knowingly collect or accept personal information from children. Where appropriate, Orange Lake will specifically instruct children not to submit such information on our Web site and/or will take reasonable steps to ensure parental consent to such submission. Cookies-What They Are, Why We Place Them and How We Use Them: Like many of your favorite Web sites, Orange Lake uses "cookies" to collect certain information from the computer you use to access our site. A cookie is a very small text file placed on your hard drive by a Web page server. It is essentially your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you. Our cookies collect information only about your computer and how and when you use it to access our site. Cookies can help us in many ways, such as tailoring our site to your interests and to meet your needs. They enable us to facilitate your access to certain sections of our Web site, personalize your use of our site, and make your visits even more enjoyable. With most Internet browsers, you can set your browser to accept all cookies, deny all cookies or alert you every time a cookie is offered. Then you can decide whether or not to accept one. Click here to learn how to change the settings on your browser. Links to Third Party Sites: This site may provide links or references to other Internet sites as a convenience. If you choose to leave our site via links to non-Tourist Tips Orlando or Orange Lake sites, such as Walt Disney World® Resort and Universal Orlando, Orange Lake is not responsible for the privacy policies or content of those sites, nor are we responsible for the cookies those sites might deposit on your hard drive. Legal Issues: Orange Lake will disclose personal information when required by law or in good faith belief if such action is necessary or desirable to comply with the law, protect or defend the rights or property of Orange Lake, the site or its users. TouristTips.com Privacy Statement Changes: In the future, we may need to change the privacy statement for touristtips.com. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. Conclusion: Your privacy concerns are important to us. We hope our privacy statement has been helpful to you. If you have questions about our privacy policy, please contact us at info@touristtips.com or dial 407.905.1599. Cookies: If you're using Internet Explorer 5.0 Choose Tools, then Internet Options. Click the Security tab Click Internet, then Custom Level. Scroll down to Cookies and choose one of the two options. If you're using Internet Explorer 4.0 Choose View, then Internet Options Click the Advanced tab Scroll down to the yellow exclamation icon under Security Choose one of the three options to regulate your use of cookies. In Internet Explorer 3.0, you can View, Options, Advanced Click on the button that says Warn Before Accepting "Cookies." If you're using Netscape Communicator 4.0 On your Task Bar, click: Edit, then Preferences, then Click on Advanced. Set your options in the box labeled "Cookies." How to See Cookies You've Accepted: If you're using Internet Explorer 5.0 On your task bar, click: Tools, then Internet Options Under the tab General (the default tab) click Settings, then View Files. If you're using Internet Explorer 4.0 On your task bar, click: View, then Internet Options. Under the tab General (the default tab) click Settings, then View Files. If you're using Internet Explorer 3.0 On your Task Bar, click: View, then Options, then Advanced, then View Files. If you're using Netscape Communicator 4.0 Netscape bundles all cookies into one file on your hard drive. You'll need to find the file, which is called Cookie.txt on Windows machines.